技能要求：1、熟悉Shell?script、Linux、Perl?script?、SQL?Server、Oracle2、具有良好的英文的聽說讀寫能力崗位工作內容：1.?與供應商協作，為業務用戶提供即時解決方案，確保滿足SLA要求；2.?梳理系統架構構/接口問題，進行技術攻關；3.協助管理變更事項，包括版本和生產環境監控；4.監控應用服務性能，確保系統穩定性和運維可靠性滿足SLA要求；5.?持續甄別和改進系統，滿足業務持續增長帶來的需求升級；6.制定/改進標準運維流程和服務交付流程；7.負責服務內容的演示和介紹。Job?Descriptions：1.?Work?with?vendor?to?provide?solutions?for?incidents?raised?by?Functional?experts,?ensure?the?service?level?agreements?are?met.2.?Understand,?interpret?architecture/?Support?interfaces?and?perform?technical?troubleshooting.?3.?Assist?with?change?management?activities?which?include?release?and?production?slots.?4.?Monitor?Application?Services?performance;?make?sure?the?system’s?stabilization?and?operational?reliability?meet?agreed?level.?5.?Continuously?identify?and?improve?system?to?meet?business's?growing?requirements.?6.?Develop/improve?standard?operational?procedures?and?Service?Delivery?Procedures.??7.?Work?on?Service?Introduction?(Take?On)?Activities.
