Operations Manager

Key?Areas?of?Responsibility?and?Tasks
Primary?responsibility?is?for?the?management?and?advancement?of?individual?contributors?and?the?teams.
Focus?on?facilitating?the?performance?of?the?team,?setting?goals?and?direction?and?issue?resolution?and?escalation.
Proactively?acts?to?understand?customer?and?business?needs?and?offer?solutions?that?align?across?business?units;?responsible?for?the?vision?of??teams;?strategic?understanding?of?how?the?group's?objectives?contribute?to?the?SAP?and?Line?of?Business?strategy
Inspires?others?to?passionately?work?toward?goal?accomplishment;?promotes?a?strong?sense?of?urgency?for?reaching?goals?and?meeting?deadlines;?helps?others?set?clear?goals?and?associated?resource?requirement
Manage?Performance
？ Manages?resources?to?ensure?business?critical?and?innovative?results.
Creating?the?Future
？ Builds?action?plans?and?makes?operational?decisions?on?policies,?tactics,?resources?critical?to?the?function’s?business?success?to?ensure?delivery?against?strategy?of?the?function?or?team.
Building?the?team
？ Responsible?for?building?a?high?performance?team.
Developing?people
？ Creates?an?environment?of?continuous?learning.
？ Actively?seeks?to?coach?and?help?with?personal?development.?Understands?how?to?give?and?receive?feedback.?Regularly?offers?feedback?in?an?effort?to?help?others?develop.
？ Supports?others?in?setting?challenging?development?goals.
Additional?Information
As?a?people?manager,?you?are?responsible?for?supporting?the?success?of?not?only?your?direct?reports,?but?the?success?of?all?employees?within?the?larger?team?you?are?a?part?by?helping?to?identify?development?opportunities?and?supporting?team?members?to?achieve?their?goals.?You?are?expected?to?know?about?the?members?of?your?extended?team?and?share?insights?with?your?peer?managers.?Look?for?opportunities?to?coach?and?recognize?employees?directly?and?provide?just-in-time?feedback?so?that?employees?can?reflect?on?your?input?immediately.
Experience?&?Language?Requirements
？ 7+?years?of?working?experience,?thereof?3+?in?operations?or?related?area
？ Experience?as?people?manager
？ English:?Level?3:?Fluent?(Able?to?fluently?understand?and?communicate?verbally?and?in?writing)
Education
？ University?degree?or?comparable?experience
？ MBA?or?Ph.D.?is?an?advantage